IMPORTANT: We at times receive requests from clients of gyms of which we have no affiliation. We are not associated with any facility in Puerto Rico, Indiana, Riverdale, GA. or any other business. Please make sure you are a member of LIV Fitness on Memorial Dr. in Atlanta or we will not be able to process your request.
Traveling or want to take a break?
You have the option of suspending your membership once per year at no cost for up to 3 consecutive billing cycles. (We suspend billing cycles, not actual time). This will suspend your billing and gym access during those billing cycles while keeping continuity of your membership in good standing. For flexibility, you can always reactivate sooner than you initially plan.
To suspend your membership:
- Email [email protected]
- In the subject field of the email: write “Suspend Account” along with your name AND phone number. Please be sure to include the phone number in the subject line.
- In the body of your email: write how many consecutive billing cycles (up to 3 each calendar year) that you would like to suspend
- Please note, for your planning, we may need one business day to receive and process your request. Therefore, please submit your suspension request at least one business day prior to your next billing to include that billing cycle in your suspension request.
